Dealer Management
The Dealer Management application of Selcomm™ caters for the business case of where the Service Provider wishes to allocate agents to resell telecommunications products owned and distributed by the service provider. Product ordering, credit and payment processing, despatch and billing can all be managed through the Dealer with supporting management reports available to the SP for commission processing, sales control and the segregation accounts receivables and general ledger information at a dealership level.
The Dealer Management application is designed for telcos who have a large network of agents who may not be familiar with the details of managing the assignment details of telecommunications services. As such, a formalised process is adopted to guide the dealer through the steps order entry, customer acquisition, service allocation and package selection. A specialised User Interface allows for dealers to enquire on customers and associated services allocated only to them.
Features of the Dealer Management application include:
- Ordering, customer care, and service activation by a dealer of the SP
- Segregation of Sales and Customer Care information at a dealership level
- Definition of Dealer based tariff plans
- Branding and billing on a per dealer basis
- Commission allocation and reporting
- Web browser based for ease of access
Click below for other Sales and Order Entry features
or click on a cog to the left to review other modules in the Selcomm suite or simply contact us for a comprehensive demonstration.