Frequently Asked Questions
What is Selcomm?
Selcomm is a world class Customer Care and Billing System, specifically designed to efficiently manage a telecommunication provider's business. Selcomm has been developed from core research and development facilities at Select Software R&D Pty Ltd headquarters in Australia and has been successfully servicing a wide range of telecommunication providers for many years. Selcomm is arguably the most comprehensive and feature rich product in the marketplace, specifically designed for telcos.
Who is Select Software and how long has the business been in operation?
Select Software has been specialising in Customer Care and Billing for telecommunication Providers since 1994. Our team has a wealth of industry specific expertise.
Why use Select Software Telecommunication Services to service my business requirements?
Select has significant advantages over competing software products and in-house applications.
- We have proven, robust systems used by leading service providers for many years
- We have a low lead time to implementation into production
- We are cost effective, yet rich in feature ensuring greater business value
- We deliver what you need and expand with your business as you need it
- We manage the business integration of your network and financial systems
- We reduce your ongoing operational costs whilst improving the integrity of your business
- Our significant telecommunications experience in project management and custom development
- Our world class products are locally developed and can be customised to meet your needs.
Which telecommunication services does Selcomm and Select Software support?
Selcomm’s convergent billing, CRM and provisioning modules support all major telecommunication services, including fixed line voice, wireless/mobile (GSM, 3G, satellite), voice over IP (VoIP), data (dialup, DSL, broadband), content, video and many more.
Which carriers or wholesale providers does Selcomm and Select Software support?
Selcomm supports provisioning and billing for all leading carriers (including: Telstra, Optus, Vodafone, AAPT, Soul, Powertel, People Telecom, GlobalStar, Iridium, Primus, MCI/Worldcom, Unitel, TelstraClear, Telecom New Zealand and many others).
Can Select Software provide a complete outsourced bureau solution?
Select Software Telecommunications Services Pty Ltd lead the industry in Australia with a complete outsourced billing and customer care service via the Selcomm™ Application Service Provision (ASP), also known as a billing bureau. The Selcomm™ ASP is a business model that delivers key operational business support systems for providers of telecommunication services. The Selcomm™ ASP/bureau from Select Software Telecommunications Services includes remote hosting of the Selcomm™ software product suite, packaged with ongoing services from highly experienced support staff that manage the Telecom Service provider's key operational processes and IT systems. The Selcomm™ ASP service is provided to a numerous Telco providers covering a wide spectrum of business models and services
How much does it cost?
Arguably the best value for money in the market. No longer does a telecommunication company need to invest millions to gain access into a world class feature rich billing system. Select Software succeeded in taking the 'barrier to entry' away for startup organisations with the introduction of our billing bureau model many years ago. Based on our ongoing new implementations for startup organisations the Select billing bureau model has proven to be a highly attractive cost model. Put simply we offer a fair and highly competitive pricing structure suitable for established providers and startups alike, whilst giving you access to leading quality world class software that will allow you to expand. We are in the business of helping telecommunication companies startup and grow to be prosperous.
How long does it take to implement?
Select has been specialising in implementing new customer care and billing systems for telecommunication companies since 1994, our rapid depid deployment model is well proven. A typical implementation on our Bureau/ASP system is four weeks, but varies subject to requirements.
Can I get a demo?
Of course. Contact us and we will be happy to arrange.